Privacy Policy
HOUSE OF MIRS - Privacy Policy
This Privacy Policy statement applies only to the information collected online through houseofmirs.com - Global, or mobile sites (collectively our “Websites”) &and its subsidiaries and divisions that expressly adopt, display, or link to this Privacy Policy, or through our pages on social media sites, such as Facebook, Twitter, Instagram, et al. (“Social Media Pages").
In order to make your visits to the various HOUSE OF MIRS online channels as responsive as possible, we collect information when you visit us online. To help ensure an enjoyable online experience, we provide this summary of what information we collect online and how that information is used. Your use of the Website/App confirms your acceptance of this Privacy Policy and your agreement to be bound by it. If you do not accept this Privacy Policy, please do not use this Website/App.
Information Collected Online
1. General Browsing
We collect general information about our visitors’ experience with our Websites and this general information is not connected to personally identifiable information about individual visitors. The information collected includes which pages our visitors are viewing on our Websites and whether visitors arrived through a link for our Websites. It also includes information on the type of browser and service provider used. For visitors using a mobile version of our Websites, this includes technical information about the device used, such as screen size, cookie support by the device and how images may appear. All of this information helps us provide a better experience for our visitors by being able to determine such things as how to best format our mobile Websites for various devices, our most desired pages, products and features, how to best direct visitors to our Websites, and where there might be browser or service provider connection issues.
2. Personally Identifiable Information We Collect
HOUSE OF MIRS collects personally identifiable information from you when you provide us with this information, either by filling out all or a portion of a form or completing the form by submitting it. You can provide us this personally identifiable information in many instances throughout our Websites, or by sending us an email, for example when you interact with the following opportunities: placing an order through one of our Websites; establishing an account; adding your choices and information about yourself and others to your account; registering to participate in a promotion; or on an E-Gift Card; entering a contest or sweepstakes; taking a survey; contacting us with a comment or question; signing up to receive emails about our products and services; replying to an email requesting information from you.. We also collect information through use of cookies, pixel tags (also known as Web beacons and clear GIFs) and URL links, as described under "Cookies" below. While not personally identifiable information by itself, HOUSE OF MIRS also collects and retains the following and associates it with your personally identifiable information: your IP address, your interactions with our Websites, your actions in response to our communications to you, and the purchases you make.
Categories of personally identifiable information collected online include name, address, gender, month and day of birth, email address, telephone number, mobile phone number, payment card information, recipient's name, address and email address, modeling information (including name, size stats, work information, and contact information), use of our Websites tied to one of these categories and any other information you choose to provide, including through your personal social media accounts, as described below.
Information Collected on Pages HOUSE OF MIRS Has on Social Media Sites
Personal information may be collected directly by HOUSE OF MIRS through our Social Media Pages and may also be collected by the social media site hosting the HOUSE OF MIRS Social Media Page.
Personal Information collected directly by HOUSE OF MIRS: The collection of personal information directly by HOUSE OF MIRS on our Social Media Pages will include the type of information addressed under “Personally Identifiable Information We Collect” above. Examples of how personal information may be directly collected on HOUSE OF MIRS Social Media Pages could. include providing information through an application or form which has a link to this privacy policy. We will use and share the information we collect on our Social Media Pages in the manner specified below in “Using Information We Collect Online” and in “Information We Share with Third Parties.”
Personal Information collected by the social media sites: This privacy policy does not cover the privacy and security practices of the social media sites on which HOUSE OF MIRS has Social Media Pages. Please review privacy policies and terms of service on the social media sites if you have any questions about their privacy or security practices.
The social media sites where HOUSE OF MIRS has Social Media Pages may provide aggregate information and analysis to HOUSE OF MIRS about your use of our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content.
Using Information We Collect Online
We may use the information we collect under this policy to fulfill product orders; to fulfill your requests (such as contact us, click to chat, etc); to contact you or the product recipient(s) in the event of order or delivery difficulties; to serve site content; to send marketing communications regarding our products, services, and promotions to you; to analyze your activity with us, including interaction with our Websites/emails, the effectiveness of our advertising, and your purchases; to personalize our communications to you; to respond to your inquiries and other communications; to update information maintained in your online account; to conduct contests; to develop our products, services, and Websites; and to consider you for employment. In addition, the information collected in the Online Store will be used for these same marketing communications about our products, services, and Websites. HOUSE OF MIRS uses the information collected on its Social Media Pages to send communications regarding our products, services, and promotions; to respond to your inquiries; to conduct contests; to analyze your activity on our Social Media Pages, and to develop our products and services; replying to an email requesting information from you. See the “Opt-Out” section below for the choices you have related to receiving marketing communications from us.
We may use the information that we collect under this Privacy Policy for the purpose of providing personalized content across different Internet browsers or devices that you use to access our Websites and mobile applications, including the synchronization of wish lists and shopping bags. Any changes made to privacy settings (including your opt-out preferences) on one browser or device will not be synchronized between browsers and/or devices. Alternatively, any changes made to privacy settings must be made on each browser or device on an individual basis.
Information We Share With Third Parties
We may disclose the information that you provide to us (including, without limitation, your personal data) to any member of our group, which means our subsidiaries, our ultimate holding company, and the subsidiaries of our holding company (including affiliated companies).
We make the names and postal addresses in our postal mailing list, sometimes categorized by purchasing information, available to our affiliates and other unaffiliated companies for their marketing purposes. See the “Opt-Out” section below for instructions on how to opt out of sharing with unaffiliated companies.
Please be aware that we may use third parties to assist us with our e-commerce business, such as our Websites, emails, and Social Media Pages. Personal information you provide us may be shared, as necessary, with the relevant third parties to so carry out functions on our behalf. It is possible that some of these service providers will be located outside of the United States/Canada.
You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Websites, the Websites or the public.
If HOUSE OF MIRS were ever merged with or acquired by another entity, or if it acquires another business entity or is involved in a corporate reorganization or other change of control, some or all of the personal information collected about you could be shared with this entity, and may also be retained by HOUSE OF MIRS. Other than this acquisition, sale, or reorganization, we do not sell or rent your email address to unrelated third parties.
Cookies
1. What Are Cookies, Pixel Tags and URL Links, and How Are These Used on Our Websites or in Our Emails?
Our Websites and emails use, and our third party service providers may use, a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer's hard drive or mobile device. The information collected when visiting our Websites or interacting with our emails may include the following: an IP address, the URL of the page from which you arrived; your browser type; other technical information about your device used to visit our Websites or interact with our emails; the pages you view; the features you use; whether you create an account or sign into an account and where you go on our Websites once signed into your account; whether you complete a transaction; whether you have previously completed a survey; and the time of your visit. This information allows us to determine such things as which parts of our Websites are most visited or used, what products are browsed and/or purchased, the effectiveness of our Websites and emails, your specific interaction with our Websites and emails, and difficulties you may experience in accessing our Websites or emails. With this knowledge, we can improve the quality of your experience on our Websites and interaction with our emails by recognizing and delivering more of the most desired features and information, personalize your experience, and resolve access difficulties. In addition, our Websites use cookies to help keep track of items you put into your shopping cart, whether you purchase any or all of those items, and to tell us whether you have visited one of our Websites in the past. This allows you to maintain shopping carts between visits and allows us to inquire about your continued interest in items in your shopping cart or that you viewed on one of our Websites. Our Websites also use cookies to help keep track of checkout information, other than payment method information, while you remain on our Websites. In addition, the information collected by us or our service provider(s) may be linked to and combined with information that we collect about you from your visits to our Websites or interaction with our emails.
Our Websites and emails use, and our third party service providers may also use, Pixel Tags (also known as Web beacons, Web bugs, and Clear GIFs). A Pixel Tag is a nearly invisible pixel-sized graphic image on a Webpage or email message. Pixel Tags may be used to collect the same information about your visit that is collected through cookies, as noted above. We may also collect information about a search engine used, and a search engine advertisement clicked to navigate to the Websites. Pixel Tags in emails help us confirm the receipt of, and response to, our emails (including your interaction with our Websites as a result of receiving the email) and the time our email is viewed. This information helps us to make similar evaluations about our Websites and emails as with cookies and to determine the most desired features and information so that we can provide those features and information to you and personalize our interactions with you. This information may also be linked to and combined with information that we collect about you from your visits to our Websites.
In addition, our communications (e.g. emails, direct messages via social media platforms, et al.) to you may include "click-through URLs" linked to particular pages on one of our Websites. By clicking on one of the URLs, you will automatically enter one of our Websites and we may collect information related to the "click-through". We may use cookies to associate information in the click-through with your previous experiences on our Websites/Apps. You may avoid having this information collected by not clicking on the URL links in our email communications.
Opt Out
To make it easier for you, we have moved your opt-out preference choices to this section of the privacy policy.
To unsubscribe from receiving marketing emails from HOUSE OF MIRS follow the Unsubscribe in any marketing email. If you created an account, go to the Newsletters section of the Account Dashboard, deselect the newsletters you no longer wish to receive, and click save. If you signed up to receive marketing emails from one of our affiliates, follow the opt-out instructions on any marketing email you receive from that affiliate. Please be aware, however, even if you request be removed from our email marketing list, you may still receive non-marketing emails, such as confirmations for any orders placed on our Websites.
International Users
If you are visiting one of our Websites from a location outside of the United States/Canada, please keep in mind that it is a US/Canada based web and/or commerce site. This privacy policy governs the information collected by or on behalf of our Websites irrespective of where you are located when you access it, browse it, interact with it, and make purchases through it (including those that are shipped to addresses outside the US). If, for any reason, you are accessing a country specific website for a country in which you are not located (e.g. utilizing a proxy server) please contact Customer Service.
With respect to personal information you provide to HOUSE OF MIRS on the Social Media Pages, once received from the social media sites, it is maintained and processed by us on servers and internal systems located in the United States/Canada. This means your personal information may be stored outside of the province, state, and/or country in which you reside, and processed by us, an affiliate or a third party service provider as described in this privacy policy. Moreover, governmental bodies that have jurisdiction over us in the United States/Canada (e.g., courts and law enforcement agencies) may be entitled to access your personal information.
Updating Personal Information in Your Account
If you have created an online account, we prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address, preferred shipping information, payment details, and contact information. Just log-on to your account with your email address and password, and you will see an overview page where you can update your information.
To request to have your account cancelled, please contact us at contact@houseofmirs.com.com or call us at 1-866-646-5531 during our business hours of 10am to 6pm Eastern, Monday to Friday.
Links
For your convenience and enjoyment, our Websites may contain links to other websites. We do not evaluate and are not responsible for the privacy practices or the content of such websites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.
Updates to Privacy Policy
As we continue to offer you new and different types of content and services, we may modify our information collection, use, or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going-forward basis, and we will update this privacy policy statement. It is your responsibility to familiarize yourself with this privacy policy.
Security Statement
HOUSE OF MIRS limits the number of employees who have access to the databases that contain personal data, and HOUSE OF MIRS employees are advised of the importance of confidentiality. In addition, it is our policy to never send your payment card number via email.
We designed our online store to accept orders only from Web browsers that permit communication through Transport Layer Security (TLS) technology. Browsers that do not meet this requirement will be prevented from navigating the online store section of our Websites. See "Supported Web Browsers" for more information. While we implement the above security measures on our Websites, you should be aware that 100% security is not always possible.
Supported Web Browsers
houseofmirs.com.com supports Microsoft Internet Explorer 11.0+, Android 5.0+, Apple OS X 10.9+, and Apple iOS 9.0+. We recommend if you are viewing our websites on Google Chrome or Mozilla Firefox to download the latest version in order to maximize your experience, otherwise you may not be able to access or utilize all pages on our websites as intended.
Questions/Contact Us
If you have any questions, comments or concerns regarding our privacy practices, please email us at contact@houseofmirs.com.com